Contact HP Tuners Customer Service
How to Reach a Person at HP Tuners
Verified Contact Information
Customer Service Number:
-
1-847-465-8863
HP Tuners Emails:
Customer Service
Media
Marketing Inquiries
Report Fraud
HP Tuners Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular HP Tuners Phone Number
1 (847) 465-8863
Average Hold Time
00:02:17
Average Calls duration
2 minutes
Most Popular HP Tuners Email Address
support@hptuners.com
HP Tuners Live Agent Availability
4% of callers successfully reach a real person
Issue Resolution Rate
Low (10% reported full resolution)
Call Volume by Day
View full overview ›
HP Tuners Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular HP Tuners Phone Number | 1 (847) 465-8863 |
| Average Hold Time | 00:02:17 |
| Average Calls duration | 2 minutes |
| Most Popular HP Tuners Email Address | support@hptuners.com |
| HP Tuners Live Agent Availability | 4% of callers successfully reach a real person |
| Issue Resolution Rate | Low (10% reported full resolution) |
| HP Tuners Customer Service Rating | 4.5 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 97% phone, 3% email |
| Common Reasons for Contact | Request for information, product/ service, payments and charges |
| Customer Effort Score | Medium Effort |
| Prepare before the call to HP Tuners | Nothing, customer id or account number or order id or tracking number |
Call Volume by Day
Contact Information
HP Tuners Website:
HP Tuners Help Center:
Corporate Office Address:
HP Tuners LLC
700 Eastwood Ln
Buffalo Grove,
Illinois
60089
United States
Fax:
+1 (661) 554-0138
Summary of HP Tuners Customer Service Calls
520
TOTAL
CALLS
CALLS
02:29
AVG CALL
DURATION
DURATION
10%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call HP Tuners?
Request for Information Question:
- “Need help lost comunication with tcm”
- “Ask about credits”
- “Get help”
Product/ Service Question:
- “Can't synce my mpvi3 for update”
- “Failed to read stock file”
- “Purchased credits not showing up on device”
Payments and Charges Question:
- “Lost credits”
- “My credits are not working”
- “Credit issue”
Account Question:
- “Ecm unlock issue”
- “Unlocking Jeep gladiator PCM”
- “Trucks pcm is locked from tuner”
Website/ Application Question:
- “Hvmi downloads aren’t supported”
- “To see if I can have hp tuners tune my ecm after installing cam in my 2020 Silverado”
- “Looking to see if I can get a download of my program. Having issues with vehicle and mechanic requested. Thanks in advance.”
Shipping and Delivery Question:
- “Missing package”
- “Write wrong address”
- “Trying to track two packages”
Return/ Replace Question:
- “Trying figure out hot to change from newton meters to ft lb”
- “Need info to order correct items”
- “I want to make a return”
Staff Question:
- “Service upgrade”
- “Customer service”
Refund Question:
- “Refund”
Activation/ Cancellation Question:
- “Want to cancel my order.”
- “Cancel order”
Cards Question:
- “Card keeps getting rejected”
Other Question:
- “Thejrbr”
- “Need a new cable”
- “Jp4 tuber info”
Compare HP Tuners Customer Service To
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HP Tuners